Member Service Phone Numbers (Monday-Friday, 8 a.m. to 6 p.m.) Member Service Phone Numbers (Monday-Friday, 8 a.m. to 6 p.m.) Members who bought ACA Plans directly from CareFirst (off exchange) 855-444-3122: Members who bought ACA Plans through State Websites (on exchange) 855-444-3121: Members with Grandfathered/Non-ACA Plans. Verbal appeals: call 844-363-8457. a provider. Customer Service: If you have questions or need additional support, BCBSTX Personal Health Assistants are available to help. Together, they bring a fearless spirit to building and maintaining our reputation for caring, top-quality service. Call 1-800-678-2265 (TTY: 711). Send adjustments and appeals to: Blue Cross and Blue Shield of Minnesota Document Processing Center P.O. BCBSTX Provider Customer Service Numbers BlueCard ® BlueCard is our out-of-area program that allows members from other Blue Cross and Blue Shield Plans to receive health care benefits when travelling or residing in another Blue Plan's service area. United States List BCBS Provider Phone Number; Alabama: 800-517-6425 (Benefits/Eligibility) 800-327-3994 (PEEHIP) 800-760-6851 (Customer Service) 800-492-8872 (Federal Employee Program) EDI Services. Contact Us - Blue Cross and Blue Shield of Alabama To expedite your inquiry, please provide the following information: I am. To visit in person, see our Hours of Operation Contact Blue KC | Blue Cross and Blue Shield of Kansas City All mental health claims for HealthSelect participants for dates of service September 1, 2020, and after should be sent to the Blue Cross and Blue Shield address listed above. For State of Kansas employees, customer service representatives are available from 8 a.m. to 5 p.m., Monday through Friday. Mailing Address P.O. Tied in 2021. 877-833-5742 7:30 a.m. to 5:30 p.m . Members - Contact Us | Blue Cross and Blue Shield of Kansas The .gov means it's official. Box 982805 El Paso, TX 79998-2805. Employer Plans: 9:00 a.m. to 5:30 p.m. Oklahoma City, OK 73112. Written appeal: use this form and mail or fax to: Fax: 701-277-2209 Mail: Blue Cross Blue Shield of North Dakota, P.O. We also have South Carolina BLUE retail centers in Columbia, Greenville and Mount Pleasant where you can speak to us in person. 208-286-3656 866-482-2250 Contact Us | Excellus BlueCross BlueShield. 1-800-447-7828 1-800-253-4091 (TTY). April 1 - September 30, 8:00 a.m. - 8:00 p.m. The process took 2 weeks. Customer Service Professionals are the voices of Blue Cross NC and often the first point of contact for our members. Box 3004 Naperville, IL 60566-9747. Wellmark health insurance plan: Call the toll-free number. General and Product Inquiries. My plan is with: Contact Center. Phone: 1-800-446-8331 TTY hearing impaired users call 711. Blue Cross and Blue Shield of Oklahoma Headquarters. an employer. Member Service Inquiry department Mail Code X521 Blue Cross Blue Shield of Michigan 600 E. Lafayette Blvd. Call Medicare Sales. It may take a few minutes to reach a customer service representative. 1-918-551-3500 1-800-942-5837. Provider Connection Customer Service. There are two major types of appeals—preservice or post service. I interviewed at Anthem Blue Cross and Blue Shield (Colorado Springs, CO) in October 2017. However, where appropriate, the content may identify a particular company; there, any pronouns refer to that specific entity. Member Service Phone Numbers (Monday-Friday, 8 a.m. to 6 p.m.) Member Service Phone Numbers (Monday-Friday, 8 a.m. to 6 p.m.) Members who bought ACA Plans directly from CareFirst (off exchange) 855-444-3122: Members who bought ACA Plans through State Websites (on exchange) 855-444-3121: Members with Grandfathered/Non-ACA Plans. Note: For medical emergencies, call 911 or your physician first. 601 12th Street Oakland, CA 94607 (510) 607-2000 Healthcare fraud If you suspect illegal or wrongful billing practices, call our Fraud Hotline, email us, or fill out an online form in our Fraud section. Blue Cross and Blue Shield of Texas. Box 3283 Tulsa, OK 74102-3283. For additional contact information, including contact information for services such as mail-order pharmacy, vision services and nonemergent transportation, please refer to your provider manual. Continue Reading Learn More. Pharmacy (Blue Cross of Idaho Rx) - Government Program Members. PDF: Practice Profile Update Form. 1-866-977-7378. State Account Preservice/VPCR Request Fax: 866-441-1568. Call us Need to talk with a nurse? Overseas Assistance Center. Please use Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. Generally, the pronouns "our," "we" and "us" used throughout this website are intended to refer collectively to Blue Cross and Blue Shield of Florida, Inc. and its subsidiaries and affiliates. A customer service representative will respond to your request within one business day. You can also live chat with an Anthem associate from within the Availity Portal. Pharmacy (Blue Cross of Idaho Rx) Rx Customer Care. Mailing Address: Highmark Blue Cross Blue Shield of Western New York P.O. 1-888-422-2963. Mailing Address: Blue Cross Blue Shield of Arizona PO Box 29234 Phoenix, AZ 85038. New Excellus Bcbs Customer Service Representative jobs added . BlueCare Tennessee is an Independent Licensee of the Blue Cross Blue Shield Association. Blue Cross Blue Shield of Arizona P.O Box 13466 Phoenix AZ 85002-3466. Accessing member eligibility and benefits, claims information, or Clear . 3817 Northwest Expressway. Our general number is an automated phone system that helps route many different kinds of questions and members. Medicare Advantage, Florida Blue Medicare Part B Rx: 904-357-6699. BlueCross BlueShield of South Carolina. Box 80 Buffalo, NY 14240-0080 1-866-495-7027. Posted: (10 days ago) Blue Cross Blue Shield Customer Service Supervisors earn $46,000 annually, or $22 per hour, which is 22% higher than the national average for all Customer Service Supervisors at $37,000 annually and 36% lower than the national salary average for all working Americans. Submit a technical support form. Box 3248 Omaha, NE 68180 402-982-7000 800-422-2763 (Wheelchair accessible) Lincoln Office Eligibility and benefits (out-of-state subscribers) 800-676-BLUE (2583) Tulsa Customer Service Center. Login for 24/7 Support. State and School Employees' Health Plan For provider information on members of the State and School Employees' Health Plan please use the following numbers: Blue Cross and Blue Shield of Illinois P.O. Blue Cross Blue Shield of Wisconsin (BCBSWI), underwrites or administers PPO and indemnity policies and underwrites the out of network benefits in POS policies offered by Compcare Health Services Insurance . General Information: 1-972-766-6900. Blue Cross Community Centennial P. O. Member Service Phone Numbers (Monday-Friday, 8 a.m. to 6 p.m.) Members who bought ACA Plans directly from CareFirst (off exchange) 855-444-3122: Members who bought ACA Plans through State Websites (on exchange) 855-444-3121: Members with Grandfathered/Non-ACA Plans. Phone: 1-877-774-8592 (TTY 711) We're open 8:00 a.m. - 8:00 p.m., local time, 7 days a week . For issues related to the following functions on the Provider Connection website: Password resets and logging in. Blue Cross and Blue Shield of Minnesota Document Processing Center P.O. Saturdays & Sundays: Closed. Blue Cross and Blue Shield of Kansas City. Federal Employee Program. Blue Cross NC's Customer Service representatives are available to answer calls at 1-877-258-3334, Monday through Friday from 8:00 a.m. to 7:00 p.m. You may also utilize the voice response unit on the Customer Service line, or log on to Blue Connect to complete a number of Customer Service transactions. Provider Contact Center. Phone: (800) 468-9935. 208-395-8200 888-494-2583. Call the telephone number listed on your member ID card, or call us toll free at 1-855-344-3425. The Blue Cross® and Blue Shield® name and symbols are registered marks of the Blue Cross Blue Shield Association. Please note that you will need to identify yourself in order to be directed to the appropriate Customer Service department for your plan. Get answers to your medical questions anytime, day or night. 1-855-690-7800 (TTY 711) Call our 24/7 NurseLine. For technical support, call the CareFirst Help Desk at (877) 526 - 8390. Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill. Blue Cross and Blue Shield of Kansas 1133 SW Topeka Blvd. 1919 Aksarben Drive P.O. I have over 20 years of customer service experience and 7 years of call center experience and STILL wasn't hired. 7777 E. 42nd Place Tulsa, OK 74145 . 800-524-9242 (TTY: 888-781-4262), Monday through Friday from 7:30 a.m. to 5:00 p.m. (Central Time). Home Contact Us. Fill out our technical support form or call us for assistance with technical difficulties with your password or registration, or if you are having trouble getting to a page or downloading a file. BCBS Federal Phone Number - FEP List Statewise Customer Service Precertification Mental Health/Substance Abuse Case Management Hospital; Alabama (800) 248-2342 State of Georgia government websites and email systems use "georgia.gov" or "ga.gov" at the end of the address. please call us 8:00am - 8:00pm seven days a week except Thanksgiving and Christmas. Claims/Customer Service: 303-764-7107 888-817-3717 7:30 a.m. to 6:30 p.m. Colorado State University . Supplier Registration Call Customer Service at: Blue Shield of California Promise Health Plan. . 800-524-9242. Box 650489 Dallas, TX 75265-0489 Fax: 972-766-0371 Please do not send patient-specific predetermination information to this address or fax number. For general inquiries, please call Blue Cross Blue Shield FEP Dental Customer Service at 1-855-504-BLUE (2583), 8 a.m. - 8 p.m. EST Monday - Friday (TTY 711) You can also submit an online inquiry regarding claims; ID cards; website assistance; grievance or appeal; or fraud, waste, and abuse. Box 27838 Albuquerque, NM 87125-7838; BCBSNM Health Services: Call toll-free 1-877-232-5518. Local, state, and federal government websites often end in .gov. Operations professionals foster innovations in customer service to make the customer experience event better. Contact Us. Blue Cross and Blue Shield of Texas Pre-Service Allowed Benefit Disclosure Request P.O. 601-664-4357 or 1-800-826-4068. Click Learn More for your options. Blue Cross and Blue Shield of Oklahoma. Prior Authorizations. 1001 E. Lookout Drive. Toll-free: 800-288-2227. Medicare Sales . I-20 East at Alpine Rd. PPO/POS/Indemnity Plans 1-800-521-2227 8 a.m. - 8 p.m. CT HMO Blue Texas Plans 1-877-299-2377 8 a.m. - 8 p.m. CT HealthSelect SM of Texas Consumer Directed HealthSelect SM 1-800-252-8039 Monday - Friday, 7 a.m. - 7 p.m. CT Saturday, 7 a.m. - 3 p.m. CT Dental 1400 S Boston Tulsa, OK 74119. Monday through Friday 8:00 a.m. - 6 p.m. . One Pershing Square 2301 Main Kansas City, MO 64108 Sales Department. The Horizon® name and symbols are registered marks of Horizon Blue Cross Blue Shield of New Jersey. 3645 Alice Street PO Box 7982 Helena, MT 59604-7982. Interview It was a panel interview with the typical questions. Hours: We are available from 8 a.m. to 8 p.m., Monday through Friday from April 1 to September 30; and seven days a week from October 1 to March 31. Phone: (800) 468-9935. Please call 1-800-442-7028/TTY users dial 711. Suite 300. Find your provider representative. Detroit, MI 48226-2998: Call 1-877-241-2583 TTY users call 711 Representatives are available from 8 a.m. to 9 p.m. Monday through Friday Weekend hours Oct. 1 through March 31. Mail Premium Payments to: Individual and Medicare Supplement Member Premium Payment Blue Cross Blue Shield of Arizona P.O. Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. 855-479-3661. MAIL US Corporate Office Address Email: NYProviderprofiles@empireblue.com. Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583. Fax. . I applied through an employee referral. Mail your payment to the address on your premium invoice or learn about other convenient ways to pay your bill. For more efficient service, please have your member ID number handy - it can be found on the back of your card. If you are a Blue Cross & Blue Shield of Mississippi member and need information about a claim or your benefits, please visit our secure myBlue portal by logging in from our home page.If you are not yet registered for myBlue, it only takes a few minutes and you can start here.If you need to talk with a member of our Customer Service Team, you can call us at 601-664-4590 or 800-942 . FEP Preservice/VPCR Request Fax: 866-441-1569. Customer Service 800-676-2583: Pre-certification . Box 9134 N. Quincy, MA 02171-9134 800-722-2467: MediGap Members. Blue Cross and Blue Shield of Montana Headquarters. You can also write to us at: BlueCare / TennCare Select Claims Service Center 1 Cameron Hill Circle, Suite 0002 Chattanooga, TN 37402-0002 < Back SelectKids Phone. Did you know that most questions and issues can be resolved by using the Anthem Blue Cross and Blue Shield self-service tools? Leverage your professional network, and get hired. Provider Connection Customer Service. Customer service representatives are available to receive your call from 7 a.m. to 4:30 p.m., Monday through Friday. The main purpose is . Predetermination requests (form available online) Mail: Blue Cross and Blue Shield of Texas Attn . 208-331-7535 800-743-1871. Highmark Blue Cross Blue Shield Delaware - highmarkbcbsde.com Customer Service Telephone Number; Customer Service for Your Plan : Monday through Friday, 7:00 a.m. to 6:00 p.m. Central Time: Blue Cross and Blue Shield of Alabama Members: 1-800-292-8868: Monday through Friday, 7:00 a.m. to 6:00 p.m. Central Time There are two major types of appeals—preservice or post service. Rx: 904-905-9849. Vision Service Plan (VSP) 800-877-7195. Please contact your account executive or call our main number at (401) 459-1000 or 1-800-637-3718 outside Rhode Island. 800-722-2467 . Utilization Management. Blue Shield of California Promise Health Plan. Verbal appeals: call 844-363-8457. Please send all correspondence to: Blue Cross & Blue Shield of Rhode Island 500 Exchange Street Providence, RI 02903-2699 Not a Member? Written appeal: use this form and mail or fax to: Fax: 701-277-2209 Mail: Blue Cross Blue Shield of North Dakota, P.O. Contact our Credentialing Department to become a participating provider. Box 1570, Fargo, ND 58107-1570 Medicare Advantage. (401) 274-4848 or 1-800-230-9050. Customer Service Telephone Number; Customer Service for Your Plan : Monday through Friday, 7:00 a.m. to 6:00 p.m. Central Time: Blue Cross and Blue Shield of Alabama Members: 1-800-292-8868: Monday through Friday, 7:00 a.m. to 6:00 p.m. Central Time 601-932-1122 or 1-800-257-5825. Overseas Information. Call toll free: (800) 393-6130. Blue Cross Blue Shield Customer Service Representatives earn $28,000 annually, or $13 per hour, which is equal to the national average for all Customer Service Representatives at $28,000 annually and 81% lower than the national salary average for all working Americans. Empire Blue Cross Blue Shield is one of the biggest private insurance companies in United States of America and while working denials and AR-follow up it is very difficult to get the correct Empire BCBS phone number or contact details for information on exact claim status. Learn about Blue Cross and Blue Shield of Alabama culture, salaries, benefits, work-life balance, management, job security, and more. 601 Potrero Grande Dr. Monterey Park, CA 91755. 785-290-0711. 833-296-5038. The highest paid Customer Service Representatives work for Halliburton at $91,000 annually and the lowest paid Customer . 601-664-4597 or 1-800-841-9659. 1-866-868-8967. Please Note: Form 1095-B will not be mailed and it is not required when filing your taxes. For issues related to the following functions on the Provider Connection website: Password resets and logging in. To contact Customer Service or the foreign language line service, please call the number listed on your member ID card. Today's top 5 Excellus Bcbs Customer Service Representative jobs in United States. 800-722-2235 Email Customer Service. Monday through Friday 8:00 a.m. to 4:30 p.m. Transplant: 904-357-6331. Available 24 hours a day, 365 days a year. Blue Cross Blue Shield of Massachusetts P.O. ET. TTY: 735-2989. Below is a list that may assist you with your CareFirst provider-related questions. October 1 - March 31, 8:00 a.m . Vision Service Plan (VSP) 800-877-7195 Contact Customer Support by phone or Live Chat. Medicare Advantage, Florida Blue Medicare℠, Medicare PPO Medical: 904-301-1614. Average Blue Cross Blue Shield hourly pay ranges from approximately $10.00 per hour for Support Specialist to $21.58 per hour for Customer Service Analyst. Mail. Log in to find contact information specific to your area and plan. Contact Us . Topeka, KS 66629-0001. Reviews from Blue Cross and Blue Shield of Alabama employees about working as a Customer Service Representative at Blue Cross and Blue Shield of Alabama. United States List BCBS Provider Phone Number; Alabama: 800-517-6425 (Benefits/Eligibility) 800-327-3994 (PEEHIP) 800-760-6851 (Customer Service) 800-492-8872 (Federal Employee Program) If you have comments or questions, we want to help you. Monday - Friday, 8 a.m. to 5:30 p.m. PST. a member. Box 805107 Chicago, IL 60680-4112. An appeal can be verbal or written. Human Resources Inquiries. 2021 Holiday Schedule: (Office Closed) Healthy Blue Medicaid Members Please call 1-844-594-5070 (TTY 711) or visit the Healthy Blue Website for more information. TRS users should call: 711 (Ask . Richardson, Texas 75082. A Care Coordinator can help members find out what services are covered. If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company. The average Blue Cross Blue Shield salary ranges from approximately $25,000 per year for Customer Support Representative to $82,462 per year for Healthcare Customer Service Representative. TTY: 711. For calls from the U.S., Puerto Rico and the U.S. Virgin Islands, call: not currently a member. The Braven Health℠ name and symbols are service marks of Braven Health. Accessing member eligibility and benefits, claims information, or Clear . Monday - Friday: 8:00 am - 8:00 pm. 800-722-2467 . Box 52719 Phoenix, AZ 85072-2719 For customer service, call the toll-free number listed on your member ID card. Physician and Provider Service Center. Box 52563 Phoenix, AZ 85072-2563. Contact Us. Columbia, SC 29219. Office Locations Omaha Headquarters. (651) 662-8000 1-800-382-2000 TDD 711 Help in other languages Customer service works with translators in: Spanish Somali Vietnamese Hmong And more General Member Service Correspondence. By Mail. Customer Service. Our automated telephone system is available 24 hours a day. 1-888-422-2963. Group Premium Payment Blue Cross Blue Shield of Arizona P.O. ET Monday - Friday. 601 Potrero Grande Dr. Monterey Park, CA 91755. Toll free: (800) 221-2367 24 hours a day / 7 days a week For other language assistance or translation services, please call the customer service number for your local BCBS company. Blue Cross Blue Shield employees earn $52,000 annually on average, or $25 per hour, which is 24% lower than the national salary average of $66,000 per year. Report fraud Call our Fraud Hotline or email us to report suspected fraud. Contact Blue Cross and Blue Shield of Illinois for help with shopping for a new Medicare plan, switching to another plan or for your Medicare questions. 8 a.m. to 5 p.m., Monday-Friday; BCBSNM Behavioral Health Services: The type of service needed depends on the situation. other. Box 982800 El Paso, TX 79998-2800 Our general phone number is: 803-788-0222. Broker Relations. Blue Cross and Blue Shield of Kansas is an independent licensee of the Blue Cross Blue Shield Association. According to our data, the highest paying job at Blue Cross Blue Shield is a Senior Director at $141,000 annually while the lowest paying job at Blue Cross Blue Shield is a CSR at $23,000 . (918) 560-3500. please contact customer service at: Blue Cross Medicare Advantage SM Plans Customer Service. Employer account service. An appeal can be verbal or written. Member Login. If your ID card is not available, you may use one of the Customer Service telephone numbers below. 1 Cameron Hill Circle . 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